Information Technology

• Aleo, Joseph P., Jr.
    "Redefining the Manufacturer-Supplier Relationship," Journal of Business Strategy ,Sep/Oct 1992, v13n5, p. 10-14

• Anderson, James C.
    "Relationships in business markets : Exchange episodes, value creation, and their empirical assessment. ", Journal of the Academy of Marketing Science, Fall 1995, v23n4, p. 346-350

• Antia, Kersi D. ,Frazier Gray L.
    "Exchange relationships and interfirm power in channels of distribution. ", Journal of the Academy of Marketing Science, Fall 1995, v23n4, p. 321-326

• Araujo, Luis. ,Easton, Geoff.
    "Networks, Bonding and Relationships in Industrial Markets," Industrial Marketing & Purchasing ,1986, v1n1, p. 8-25

• Araujo, Luis. ,Easton, Geoff.
    "Market exchange, social structures and time, "European Journal of Marketing , 1994, v28n3, p. 72-84

• Araujo, Luis. ,Easton, Geoff.
    "Language, metaphors and networks," Advances in International Marketing ,1993, v5, p. 67-85

• Barberis, Alessandro.
    "Strategies for Technology-Based Competition and Global Marketing : The Supplier's View," International Journal of Technology Management ,1990, v5n1, p. 1-12

• Barrell, Alan
    "Relationship Marketing : Way Ahead for the 90s? ," Business Marketing Digest Third Quarter 1992, v17n3, p. 49-54

• Berry , Leonard L.
    "Relationship marketing of services - Growing interest, emerging perspectives Journal of the Academy of Marketing Science, Fall 1995, v23n4, p. 236-245

• Bloch, Brian., Benenstein, Martin
    "Models of technological evolution : Their impact on technology management," Marketing Intelligence & Planning ,1993, v11n1, p. 20-27

• Brown, Stephen W.,Brunswick, Gary J.,Lusch, Robert F.
    "A General Framework for Explaining Internal vs. External Exchange,"Journal of the Academy of Marketing Science Spring 1992, v20n2, p. 119-134

• Calantone, Roger J. ,Scully, Joseph I. ,Gassenheimer, Jule B.
    "Supplier involvement and dealer satisfaction : implications for enhancing channel relationships ,"Journal of Business & Industrial Marketing, 1995, v10n2, p. 7-19

• Casson, Mark.,Buckley, Peter J.
    "A Theory of Co-Operation in International Business," Management International Review 1988, v28(Special Issue), p. 19-38

• chrol, Ravi S.,Mentzer, John T., Gundlach, Gregory T.A
    "The structure of commitment in exchange," Journal of Marketing ,Jan 1995, v59n1, p.78-92

• Coleman, James E. ,Robicheaux, Robert A.
    "The structure of marketing channel relationships," Journal of the Academy of Marketing Science, Winter 1994, v22n1, p. 38-51

• Collins, Marylyn.
    "Global corporate philanthropy and relationship marketing, " European Management Journal, Jun 1994, v12n2, p. 226-233

• Cook, Thomas.
    "New Age Network Forecasting, Telephony, May 13, 1991, v220n19, p. 62,64

• Coy, Peter. ,Gross, Neil.
    "The technology paradox, "Business Week, Mar 6, 1995, n3414, p. 76-84

• Danford, Dan.
    "Communication Is the Key to a Good Trust Relationship," Trusts & Estates , Oct 1987, v126n10, p. 46-47

• Dixon, Donald F.
    "Marketing Structure and the Theory of Economic Interrdependence Early Analytical Developments,"Journal of Macromarketing ,Fall 1991, v11n2, p. 5-18

• Dominguez, Luis V. ,Sharma, Arun.
    "Channel Evolution : A Framework for Analysis," Journal of the Academy of Marketing Science, Winter 1992, v20n1, p. 1-15

• Druce, Peter M. ,Paliwoda, Stanley J.
    "Buyer-Supplier Relationships and Selection Criteria : A Study in the industry in France and Britain," Industrial Marketing & Purchasing 1987, v2n1, p. 3-25

• Dwek, Robert.
    "Nissan Unties the Knot, Marketing, Apr 4, 1991, p. 2-3

• Dwyer, F. Robert. ,Robicheaux, Robert A. ,Simpson, James T. ,Boyle, Brett.
    "Influence Strategies in Marketing Channels : Measures and Use in Different Relationship Structures," Journal of Marketing Research ,Nov 1992, v29n4, p. 462-473

• Fisher, Robert J.,Nevin, John R.,Mohr, Jakki J.
    "Collaborative communication in interfirm relationships : Moderating effects of integration and control," Journal of Marketing,Jul 1996,v60n3, p. 103-115

• Ford, David. ,Hardwick, Bob.
    "Industrial Buyer Resources and Responsibilities and the Buyer- Seller Relationship," Industrial Marketing & Purchasing ,1986, v1n3, p. 3-25

• Fram, Eugene H.
    "Purchasing partnerships : The buyer's view, " Marketing Management, Summer , 1995, v4n1, p. 49-55

• Freid, Stan. Freid, Connie.
    "Beyond relationship marketing ... Anticipating what customers want, Planning Review, Jul/Aug 1995, v23n4, p. 40-41+

• Friduss, Michael J.
    "Successful suppliers must pledge telecom fraternity," America's Network Jun 1, 1995, v99n11, p. 72

• Gadde, Lars-Erik.
    "Evolution processes in distribtion networks," Advances in International Marketing, 1993, v5, p. 43-66

• Ganesan, Shankar.
    "Negotiation strategies and the nature of channel relationships," Journal of Marketing Research ,May 1993, v30n2, p. 183-203

• Ganesan, Shankar.
    "Determinants of long-term orientation in buyer-seller relationships," Journal of Marketing Apr 1994, v58n2, p. 1-19

• Gerrie, Anthea
    "The 'Special' Relationship," Marketing Jan 23, 1986, v24n3, p. 26-28

• Gomes-Casseres, Benjamin.
    "Group versus group : How alliance networks compete," Harvard Business Review, Jul/Aug 1994, v72n4, p. 62-74

• Granzin, Kent L. ,Olsen, Janeen E.
    "Vertical integration and economic development : An empirical investigation of channel integration, " Journal of Global Marketing 1994, v7n3, p. 7-39

• Gronroos, Christian.
    "Relationship marketing : The strategy continuum. ", Journal of the Academy of Marketing Science, Fall 1995, v23n4, p. 252-254

• Gronroos, Christian.
    "From marketing mix to relationship marketing : Towards a paradigm shift in marketing," Management Decision, 1994, v32n2, p. 4-20

• Gummesson, Evert.
    "Making relationship marketing operational," International Journal of Service Industry Management ,1994, v5n5, p. 5-20

• Hagg, Ingemund.,Johnsson, Thomas.
    "Extrapreneurs : Between Markets and Hierarchies," International Studies of Management & Organization Spring 1987, v17n1, p. 64-74

• Hakansson, Hakan. ,Johanson, Jan. ,Anderson, James C.
    "Dyadic business relationships withing a business network context, " Journal of Marketing ,Oct 1994, v58n4, p. 1-15

• Hanmer-Lloyd, Stuart A.
    "Relationship appraisal," Industrial Marketing Management,May 1996, v25n3, p. 173-185

• Heide, Jan B.
    "Interorganizational governance in marketing channels,"Journal of Marketing Jan 1994, v58n1, p. 71-85

• Hopkins, Nigel., Iacobucci, Dawn.
    "Modeling Dyadic Interactions and Networks in Marketing.," Journal of Marketing Research Feb 1992, v29n1, p. 5-17

• Hunt, Shelby D. ,Morgan, Robert M.
    "The commitment-trust theory of relationship marketing," Journal of Marketing ,Jul 1994, v58n3, p. 20-38

• Inman, R Anthony. ,Brown, Karen L.
    "Relationship with vendors : A critical factor in JIT implementation, " Journal of Business & Industrial Marketing, 1993, v8n1, p. 5-13

• Izraeli, Dove.
    "Intrachannel Co-ordination : Strategies and Mechanisms, European Journal of Marketing, 1991, v25n8, p. 6-12

• Jap, Sandy D. ,Weitz, Barton A.
    "Relationship marketing and distribution channels, " Journal of the Academy of Marketing Science, Fall 1995, v23n4, p. 305-320

• Jaquette, Leslee.
    "Border Forms Base for Marketing Alliance," Hotel & Motel Management , Feb 4, 1991, v206n2, p. 3,53

• Johanson, Jan. ,Seyed-Mohamed, Nazeem. ,Hallen, Lars.
    "Interfirm Adaptation in Business relationships. Journal of Marketing ,Apr 1991, v55n2, p. 29-37

• Johanson, Jan. ,Hakansson, Hakan.
    "Industrial functions of business relationships," Advances in International Marketing ,1993, v5, p. 13-29

• Johanson, Jan. , Mohamed, Nazeem Seyed. ,Hallen, Lars.
    "Relationship Strength and Stability in International and Domestic Industrial Marketing," Industrial Marketing & Purchasing, 1987, v2n3, p. 22-37

• John, George. Heide, Jan B.
    "The Role of Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels," Journal of Marketing, Jan 1988, v52n1, p. 20-35

• John, George., Heide, Jan B.
    "Do Norms Matter in Marketing Relationships?," Journal of Marketing Apr 1992, v56n2, p. 32-44

• Kaufmann, Patrick J. ,Konsynski, Benn R. ,O'Callaghan, Ramon.
    "Adoption Correlates and Share Effects of Electronic Data Interchange Systems in Marketing Channels," Journal of Marketing, Apr, 1992, v56n2, p. 45-56

• Keep, William W. ,Gassenheimer, Jule B.
    "The effect on diversification on manufacturers, wholesalers, and retailers ., " Journal of Managerial Issues, Spring 1995, v7n1, p. 13-26

• Kolodziej, Stan.
    "The Battle for Network Dominance," Computerworld, May 4, 1988, v22n18A, p. 35-37

• Kreitzman, Leon.
    "Business to Business : Customer Care," Marketing, Jul 6, 1989, p. 31-32

• Kuo, Eddie C. Y. ,Chen, Huey-tsyh.
    "Telecommunications and Economic Development in Singapore," Telecommunications Policy, Sep 1985, v9n3, p. 240-244

• Kustin, Richard Alan.
    "A special theory of globalization : A review and critical evaluation of the theoretical and empirical evidence, " Journal of Global Marketing, 1994, v7n3, p. 79-101

• Laskin, Richard L. ,Evans, Joel R.
    "The relationship marketing process : A conceptualization and application, "Industrial Marketing management, Dec 1994, v25n5, p.439-452

• Leslie, George.
    "Success in Japan Requires Understanding, Commitment," Marketing News , Jul 9, 1990, v24n14, p. 12,15

• Lessne, Greg. ,Chen, Shaw.
    "Forecasting in Marketing with Event History Analysis," Journal of Business Forecasting ,Winter 1990-1991, v9n4, p. 9-13

• Low, Brian Koon Huat
    "Long-term relationship in industrial marketing : Reality or etoric?," Industrial Marketing Management, Jan 1996, v25n1, p. 23-35

• Lusch, Robert F.,Nicholson, Carolyn Y.,Brown, James R.
    "Power and relationship commitment Their impact on marketing channel member performance," Journal of Retailing, Winter 1995, v71n4, p. 363-392

• Mason, Julie Cohen.
    "Strategic alliances : Partnering for success," Management Review, May 1993, v82n5, p. 10-11+

• Mattsson, Lars-Gunnar.,Gadde, Lars-Erik.
    "Stability and Change in Network Relationships," International Journal of Research in Marketing ,1987, v4n1, p. 29-41

• Mattsson, Lars-Gunnar., Johanson, Jan.
    " Marketing Investments and Market Investments in Industrial Networks," international Journal of Research in Marketing 1985, v2n3, p. 185-195

• Mattsson, Lars-Gunnar.Johanson, Jan.
    "Interorganizational Relations in Industrial Systems A Network Approach Compared with the Transaction-Cost Approach," International Studies of Management & Organization Spring 1987, v17n1, p. 34-48

• McKenna, Regis.
    "Relationship Marketing," Executive Excellence ,Apr 1992, v9n4, p. 7-8

• Melchinger, John H.
    " Methods in Marketing : A Few Techniques That Really Work! Broker World ,Mar 1992, v12n3, p. 96-102,128-130

• Melchinger, John H.
    "Relationship Marketing and Communications," Broker World ,Sep 1991, v11n9, p. 100-110

• Melgar, Isabel E. ,Llanes, Violeta A.
    "Antecedents of export channel relationships between exporters from a developing country and foreign importers," Multinational Business Review, Spring 1993, v1n1, p. 27-37

• Meredith, Lindsay. ,Wellwood, R Michael. Tjosvold, Dean.
    "Implementing relationship marketing : A goal interdependence approach," Journal of Business & Industrial Marketing ,1993, v8n4, p. 5-17

• Miller, Joseph C. ,Herbig, Paul A.
    "Culture and technology : Does the traffic move in both directions?,"Journal of Global Marketing ,1992, v6n3, p. 75-104

• Moore, Richard A.
    "Relationship States in an International Marketing Channel," European Journal of Marketing ,1991, v25n5, p. 47-59

• Morgan, Robert M. ,Hunt, Shelby D.
    "Relationship marketing in the era of network competition," Marketing Management ,1994, v3n1, p. 18-28

• Mosakowski, Elaine.
    "Entrepreneurial Computer Firms, Strategic Management Journal, Feb 1991, v12n2, p. 115-133

• Narayandas, Narakesari.Kalwani, Manohar U.
    "Long-term manufacturer-supplier relationships : Do they pay off for supplier firms?," Journal of Marketing ,Jan 1995, v59n1, p. 1-16

• Narus, James A. ,Anderson, James C.
    "A Model of Distributor Firm and Manufacturer Firm Working Partnerships," Journal of Marketing, Jan 1990, v54n1, p. 42-58

• Narus, James A. ,Anderson, James C.
    "A Model of Distributor Firm and Manufacturer Firm Working Partnerships," Journal of Marketing ,Jan 1990, v54n1, p. 42-58

• Narus, James A. ,Anderson, James C.
    "A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships," Journal of Marketing ,Fall 1984, v48n4, p. 62-74

• Nevin, John R.
    "Relationship marketing and distribution channels : Exploring fundamental issues," Journal of the Academy of Marketing Science, Fall 1995, v23n4, p. 327-334

• Ormsby, Joseph G. ,Gresham, Alicia B. ,McDaniel, Steve.
    "The Effect of JIT on Distributors," Industrial Marketing Management, May 1992, v21n2, p. 145-149

• Ostrom, Amy.,Iacobucci, Dawn.
    "Commercial and interpersonal relationships : Using the structure of interpersonal relationships to understand individual-to-individual, individual-to-firm, and firm-to-firm relationships in commerce," Internatio66nal Journal of Research in Marketing , Feb, 1996, v13n1, p. 53-72

• Parkinson, S. T.
    "Factors Influencing Buyer-Seller Relationships in the Market for High- Technology Products, Journal of Business Research, Feb 1985, v13n1, p. 49-60

• Patch, Ken
    "EDI and the market-driven distribution system," Supermarket Business Jan 1993, v48n1, p. 30-35

• Pearson, Stewart.
    "Relationship management : Generating business in the diverse markets of Europe," European Business Journal ,1994, v6n4, p. 28-38

• Peppers, Don.
    "How technology has changed marketing (Digitizing desire, part 2)," Forbes , Apr 10, 1995, ASAP Supplement, p. 76,78+

• Piercy, Nigel F. ,Cravens, David W.
    "Relationship marketing and collaborative networks in service organizations," International Journal of Service Industry Management ,1994, v5n5, p. 39-53

• Pomerantz, John J.
    "Defining the Manufacturer/Retailer Relationship for the 1990s,"Retail Control ,Nov 1991, v59n9, p. 3-7

• Presutti, William D., Jr.
    "The Single Source Issue : U.S. and Japanese Sourcing Strategies," International Journal of Purchasing & Materials Management ,Winter 1992, v28n1, p. 2-9

• Randall, Donna M. ,Cote, Joseph A. ,Leong, Siew Meng.
    "Exploring the organizational commitment-performance linkage in marketing : A study of life insurance salespeople," Journal of Business Research Jan 1994, v29n1, p. 57-63

• Ricard, Line. Perrien, Jean.
    "The meaning of a marketing relationship : A pilot study, " Industrial Marketing Management ,Jan 1995, v24n1, p. 37-43

• Rody, Raymond C. ,Frazier, Gary L.
    "The Use of Influence Strategies in Interfirm Relationships in Industrial Product Channels," Journal of Marketing, Jan 1991, v55n1, p. 52-69

• Row, Michael C. ,Clemons, Eric K.
    "Information, power, and control of the distribution channel, "Chief Executive, May 1993, n85, p. 64-67

• Sakano, Tomoaki. ,Onzo, Naoto. ,Johnson, Jean L.
    "Behavioral Relations in Across-Culture Distribution Systems : Influence, Control and Conflictin U.S.-Japanese Marketing Channels," Journal of International Business Studies ,Fourth Quarter 1990, v21n4, p. 639-655

• Sakano, Tomoaki.Cote, Joseph A.Onzo, Naoto.Johnson, Jean L.
    "The Exercise of Interfirm Power and Its repercussions in U.S.-Japanese Channel Relationships," Journal of Marketing Apr 1993, v57n2, p. 1-10

• Salmond, Deborah. ,Spekman, Robert. ,Krapfel, Robert E., Jr.
    "A Strategic Approach to Buyer- Seller Relationships ,"European Journal of Marketing ,1991, v25n9, p. 22-37

• Schenck, A. William, III.
    "State of the Industry : 1987: Mergers Work Best by Consolidating Centralized and Autonomous Approaches," Bank Marketing ,Sep 1987, v19n9, p. 40,114

• Schultz, Don E.
    "Will the information highway be filled with cyberjunk and roadkill?" Journal of Direct Marketing ,Summer 1994, v8n3, p. 4-6

• Sherry, John F ,Jr. Firat, A Fuat. ,Venkatesh, Alladi.
    "Postmodernism and the marketing imaginary,"International Journal of Research in Marketing, Aug 1993, v10n3, p. 215-223

• Shimizu, Norihiko.
    "Rethinking distribution strategy in Japan, "Tokyo Business Today, Jul 1995, v63n7, p. 33

• Skelly, Thomas J.
    "Technology transforming distribution channels," Best's Review Life/Health) ,May 1994, v95n1, p. 90

• Snodgrass, Coral R.
    "The use of networks in cross border competition," Long Range Planning, Apr, 1993, v26n2, p. 41-50

• Stacey, Robert.
    "Canada : The many benefits of relationship marketing," Direct Marketing , Sep 1993, v56n5, p. 65-69

• Stathakopoulos, Vlasis., Krishnan, H Shanker., Jaworski, Bernard J.
    "Control combinations in marketing : Conceptual framework and empirical evidence," Journal of Marketing, Jan 1993, v57n1, p. 57-69

• Sterling, Jay U. ,Robicheaux, Robert A. ,ssenheimer, Jule B.
    "Long-Term Channel Member Relationships" International Journal of Physical Distribution & Materials Management , 1989, v19n12, p. 15-28

• Strandvik, Tore.,Gronroos, Christian.,Storbacka, Kaj.
    "Managing customer relationships for profit : The dynamics of relationship quality," International Journal of Service Industry Management 1994, v5n5, p. 21-38

• Stringer, Hal.
    "Insourcing : A Competitive Edge for Communitty Banks," Texas Banking , Mar 1992, v81n3, p. 15-16

• Suchard, Hazel T.
    "Telecommunications marketing strategy : The case of Australian 0055 numbers.", Telecommunications Policy, Oct 1994, v18n7, p. 552-563

• Talvinen, Jari M., Saaksjarvi, Marku VT,
    "Integration and effectiveness of marketing information systems," European Journal of Marketing, 1993, v27n1, p. 64-79

• Tan, Tommy. ,Dranove, David.
    "Information Spillovers, Incumbency, and Conservatism," International Journal of Industrial Organization ,Dec 1990, v8n4, p. 575-585

• Thomas, Claude A. , Dunn, Dan T Jr.
    "Implementing relationship marketing, " Management Research News: MRN, 1995, v18n6,7, p. 46-55

• utta, Shantanu.,Walker, Orville C., Jr.,Bergen, Mark.
    "Agency Relationships in Marketing A Review of the Implications and Applications of Agency and Related Theories," Journal of Marketing Jul 1992, v56n3, p. 1-24

• Wang, Paul. ,Petrison, Lisa A.
    "From relationships to relationship marketing : Applying database technology to public relations," Public Relations Review,Fall 1993, v19n3, p. 235-245

• Wehrli, Hans Peter. ,Juttner, Uta.
    "Relationship marketing from a value system perspective," International Journal of Service Industry Management ,1994, v5n5, p. 54-73

• Wilkinson, Ian F. ,Young, Louise C.
    "The Role of Trust and Co-Operation in Marketing Channels : A Preliminary Study, "European Journal of Marketing, 1989, v23n2, p. 109-122

• Wilson, David T
    "An integrated model of buyer-seller relationships. "Journal of the Academy of Marketing Science, Fall 1995, v23n4, p. 335-345

• Wolff, Mark R.
    "Relationship Marketing Under a Microscope," Bottomline ,Mar ,1987, v4n3, p. 55-56

• Young, Joyce A. ,O Neal, Charles R. ,Gilbert, Faye W.
    "Buyer-seller relationships in just-in-time purchasing environments," Journal of Business Research ,Feb 1994, v29n2, p. 111-120

• Zimmerman, Raymond
    "Relationship marketing," Retail Business Review, Sep 1992, v60n8, p. 4-8

• Zizzo, Deborah.,Kenderdine, James M.,Lusch, Robert F.
    "Strategic renewal in distribution," Marketing Management 1993, v2n2, p. 20-29

• "Technology transforming distribution channels," Best's Review (Prop/Casualty) ,Jun 1994, v95n2, p. 96

• "Window on information technology, " Chartered Accountants Journal of New Zealand , Jun 1995, v74n5, p. 73-74